ChargeGuard: evidence packs against chargebacks

Build submittable evidence chains for front-loaded service disputes

Problem

Small service providers do most of the work at the start of an engagement and charge a nonrefundable setup fee, but when clients change their minds and file chargebacks, providers struggle to prove the work was done. One owner says clients simply dispute the nonrefundable fee with no recourse.

Solution

Track a per-client delivery timeline (messages, deliverables, client sign-offs) and auto-generate timestamped evidence packs plus dispute response templates; clients confirm milestones with one click to create verifiable records.

Users

Freelancers, consultants, and small service firms with front-loaded billing (design, repair, contracting)

MVP

Project timeline with file uploads; client confirmation links and records; export timestamped PDF evidence pack; chargeback rebuttal letter templates

Revenue

Monthly subscription including evidence export and dispute templates, or pay-per-case

Why now

Solo service businesses increasingly rely on online payments and dispute systems but lack affordable record-keeping tools; the workflow is clear and small enough for one developer