SharedInbox — team WhatsApp without dropped replies

Let two or three staff share one WhatsApp number without duplicates or misses

Problem

Small businesses get most inquiries through WhatsApp, but when two or three employees share one number, they duplicate replies or let messages go unanswered. A shop owner is explicitly asking for a shared inbox or simpler setup, which shows existing options are too pricey or don't cover WhatsApp.

Solution

A lightweight shared inbox over the official API or a supported bridge: message assignment, live status of who is replying, unanswered timers, and customer notes and tags. Nail queueing, claiming, and timeout alerts.

Users

Local small businesses taking orders via WhatsApp, cross-border micro-sellers, 2–10 person support teams

MVP

Connect one WhatsApp number; message list with claim and assign; unanswered timeout alerts; internal notes and canned replies; simple daily response stats

Revenue

Subscription per seat (e.g. $5/seat/month) with a one-seat free tier; annual discount

Why now

WhatsApp business messaging became the main channel for small merchants while shared inboxes remain enterprise-priced or generic; a minimal version is a clear gap