SaaSSmall BusinessMarketing

ReviewLoop: Automatically collect B2B reviews

Send well-timed review requests when clients are happy, without bugging busy contacts

Problem
B2B service firms like commercial cleaning have satisfied clients, but the busy facility manager never leaves a review. Their newest review is years old. Chasing reviews manually after each job is awkward and inefficient.
Solution
Connect to your job or calendar system. When a job completes and client feedback is positive, automatically send a one-tap review invite via SMS or email. Track non-responders and gently retry after the next service.
Users
Owners of commercial cleaning, property management, and B2B outsourcing businesses
MVP
Import client and job lists; configure post-service trigger rules; send one-tap review links via SMS/email; aggregate landing page for Google and Yelp reviews; auto gentle retry once for non-responders; simple response rate dashboard.
Revenue
Monthly subscription with tiered pricing by client count; free tier limited to 20 invites per month.
Why now
Offline B2B services increasingly depend on online reviews, but existing tools target B2C. B2B timing and tone need dedicated design.

Source discussions · 1

  1. Reddit[r/smallbusiness] How do you get B2B clients to leave reviews when they’re happy but busy?
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