RefundTrail
Track SaaS trials and charges, then generate a refund dispute pack in one click.
- Problem
- People buy an annual SaaS subscription, find a severe bug the same day, request a refund and get refused. Receipts, timestamps and support chats are scattered across email and screenshots, making a dispute hard to assemble.
- Solution
- Log subscription purchases, amounts, trial periods and refund policies manually or by import; upload screenshots and emails; generate a time-ordered refund dispute pack with a summary and evidence list that can be sent to support or the card issuer.
- Users
- Indie developers and small teams who buy many SaaS tools, plus consumers who get refused a refund and want to push back.
- MVP
- Manually add subscription records; upload screenshots and emails; generate a PDF dispute pack with timeline; provide a copyable English dispute email template; mark refund status.
- Revenue
- Free for 3 subscription records; one-time $9.9 or $2/month for unlimited and team sharing; affiliate with credit card dispute services.
- Why now
- Subscription bloat and opaque refund policies are growing, and AI billing makes disputes more common. Assembling evidence manually is exactly the kind of lightweight tool an indie can ship.