SaaSKnowledge BaseSmall TeamsTraining

KnowInHead — Tribal knowledge cards for small teams

Turn the answers a veteran has given a hundred times into searchable cards new hires can find themselves

Problem
In small businesses, most operational knowledge lives only in someone's head. New hires ask whoever is around, and owners keep answering the same questions repeatedly without ever writing anything down.
Solution
A minimal Q&A inbox: team members ask questions like texting, veterans answer by voice or text, and the system turns answers into searchable cards pushed to new hires. Recurring questions are flagged for the manager to turn into standard answers.
Users
Owners and managers of 10–50 person small businesses, shop managers, factory supervisors, senior staff training new hires
MVP
Mobile question submission; text and voice-to-text answers; auto-generated searchable cards; frequency stats for repeated questions; common-question cards pushed to new hires on first login
Revenue
Monthly subscription per seat; free plan limited to 3 users and 50 Q&As per month
Why now
Frontline small teams won't buy enterprise LMS but live on their phones; lightweight Q&A plus auto-organization fills a real gap

Source discussions · 3

  1. Reddit[r/smallbusiness] When did you hire your first office person instead of another truck?
  2. Reddit[r/smallbusiness] How do you handle training new hires when so much knowledge is just "in someone's head"?
  3. Reddit[r/smallbusiness] Sending Physical Letters To Get Initial Traction
← Back to list