Solo Agency Desk

Pulls client requests and monthly maintenance quotas out of email, WhatsApp and calls into one place

Problem

A one-person web agency manages a dozen client sites on monthly plans. The work itself isn't the bottleneck — the admin is: requests arrive scattered across email, WhatsApp and calls, it's hard to track who has used their included edits this month, and quoting extra work slips through the cracks. One owner describes this as the part that eats their time.

Solution

A minimal workspace that records each client's channels and requests, automatically tallies included edit usage for the month, prompts an upsell quote when the quota is exceeded, and generates a monthly maintenance report sendable to clients in one click.

Users

One- to three-person web/IT agencies and freelance developers

MVP

Client profiles and request inbox via manual entry or email forwarding; edit quota counter; overage alerts and quote templates; monthly maintenance report export; email send log

Revenue

Monthly subscription tiered by number of clients; white-label option for agencies to resell

Why now

Freelance and micro-agency numbers keep growing while existing PSA tools are too heavy; email forwarding and simple APIs make a targeted workflow cheap to build