WhatsApp-First Travel Agency Desk

A lightweight workflow tool for small travel agencies that doesn't require changing their WhatsApp habits.

Problem

Small travel agencies mostly run their business through WhatsApp, but lack simple tools designed for this workflow, leading to messy bookings, client communication, and itinerary management. They don't want to download another app and want tools that fit into existing habits.

Solution

Provide a B2B SaaS platform whose core features can be used via a web app or directly integrated with WhatsApp, helping agencies manage client inquiries, bookings, and itineraries while keeping WhatsApp as the main communication channel.

Users

Small travel agencies and independent travel agents who primarily use WhatsApp to communicate with clients.

MVP

Client inquiry management (import chats from WhatsApp); booking and itinerary creation; simple CRM to record client preferences; send itineraries and confirmations via WhatsApp; basic reports.

Revenue

Monthly subscription (e.g., $29/month), tiered by number of clients or features.

Why now

WhatsApp is extremely popular among small businesses, yet industry-specific workflow tools are scarce. An indie developer can quickly build a vertical solution.