SupportEmailIndie HackerSaaS

Unified support inbox for indie hackers

Let indie developers reply to customers from their own domain across projects—without Gmail embarrassment

Problem
Indie developers juggling multiple side projects or small SaaS products constantly switch between inboxes, and replying from Gmail looks unprofessional. On Reddit, someone said 'replying to customers from Gmail is f*cking embarrassing' and built a tool to scratch that itch.
Solution
A lightweight web app that connects multiple project domain mailboxes (IMAP/SMTP or forwarding), offering a unified inbox, customer tags, canned responses, and basic SLA reminders. All replies go out from the project domain for consistent branding.
Users
Indie developers with 2+ small projects, micro SaaS teams, freelancers.
MVP
Connect 2 mailbox accounts; unified inbox with project tags; quick reply templates; send from custom domain; simple customer timeline.
Revenue
Subscription $9/month with tiers by mailbox count; annual discount.
Why now
Indie developers have more projects than ever, but enterprise support tools are too heavy and expensive; a lightweight solution can ship fast via self-hosting or low-code.

Source discussions · 2

  1. Reddit[r/SaaS] Am I underpricing? $12/mo, unlimited seats, bring your own AI key
  2. Reddit[r/SaaS] Replying to customers from gmail is f*cking embarrassing.
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