Cancellation Proof Keeper

Helps small business owners keep a paper trail when canceling subscriptions

Problem

Small business owners often cancel compliance, accounting, or billing services over the phone or email, only to be ignored on the renewal and charged again. One owner had LegalZoom disregard an official cancellation email and keep billing; another tried to fire a medical billing company and was repeatedly stonewalled with requests for a reason. What's missing is a timestamped, exportable record of the cancellation.

Solution

A lightweight tool that records the cancellation process: users file cancellation emails, call summaries, and confirmation screens under each subscription, and the app generates a timestamped cancellation proof PDF. It reminds users before renewal to check whether a charge still appeared, and assembles a dispute package for the bank or small claims court.

Users

Owners of 1–20 person businesses and freelancers who pay for multiple SaaS or services and have been burned by auto-renewals

MVP

Manually add subscription name, amount, and cycle; upload cancellation screenshots or emails; auto-generate a timestamped cancellation proof; remind before renewal to flag whether a charge still occurred; one-click dispute PDF export

Revenue

Free for up to 3 subscriptions; $5/month subscription for unlimited subscriptions and shared proof with team members; affiliate referrals to accounting or legal services

Why now

Complaints about subscription traps and auto-renewal burns show up repeatedly in small business communities, yet existing bill managers target personal budgeting and don't solve cancellation proof and dispute packet generation.