Paid-but-Not-Provisioned Sentinel

Automatically catch paying customers charged in Stripe but never provisioned in your CRM or app

Problem

A SaaS operator describes a silent churn problem: a customer's card is successfully charged in Stripe and standard webhooks fire, but the downstream automation or CRM sync fails to provision them. The customer is paying but has no access, and the issue often goes unnoticed for weeks.

Solution

A lightweight reconciliation service that periodically pulls successful Stripe payments and subscription events, compares them against provisioning status in the CRM or user database, and alerts on mismatches with remediation guidance. Supports dead-letter queue replay for failed webhooks.

Users

SaaS founders and operators using Stripe self-serve checkout

MVP

Read-only Stripe connection; CRM/user-table provisioning mapping; daily reconciliation and discrepancy report; Slack/email alerts; one-click replay of failed webhooks

Revenue

Usage-based subscription priced by reconciliation events, $19–99/month

Why now

Self-serve SaaS is booming but webhook pipelines are fragile everywhere; an indie developer can build the core reconciliation logic with the Stripe API in days