AccountRecovery Kit

A runbook plus appeal-letter generator for teams whose GitHub or cloud account gets locked

Problem

When a developer account is wrongly suspended, the platform offers only a support ticket that can go unanswered for months, and even a paid enterprise org loses access. Affected teams scramble through old emails and invoices to assemble an appeal, because nobody planned for a locked account beforehand.

Solution

A local-first tool that first inventories critical accounts (code hosting, cloud, payments, domains) with each one's recovery path and fallback contact, producing an offline runbook. If a lockout happens, it walks the user through a structured appeal form, gathers subscription receipts and business-impact evidence, and outputs a ready-to-paste appeal letter plus a recovery timeline.

Users

Small dev teams, indie developers, and agencies that depend on GitHub, cloud providers, and payment platforms

MVP

Inventory of accounts with recovery-path templates; step-by-step lockout runbook (what to do first, who to contact); appeal-letter generator from a form (English and Chinese); local archive of receipts and impact evidence; export the runbook as PDF for the team

Revenue

One-time purchase ($19–39 personal) plus per-seat annual team plan; add a paid human review of the appeal letter

Why now

More teams concentrate code, CI, and payments on a few platforms, making the account a single point of failure; the product needs no data or licenses, just templates and forms one person can ship