EU Order Compliance Attachments for Shopify

Automatically attach terms and withdrawal notices as durable order documents

Problem

EU consumer law requires sellers to give buyers their terms and withdrawal information, including the model withdrawal form, on a durable medium such as an email or PDF, not just a link to an editable page. Shopify's order confirmation attaches nothing by default, so most stores either skip it or patch it manually. It's a clear penalty risk in a gap the platform leaves open.

Solution

A Shopify app that automatically attaches a versioned PDF of the store's terms and withdrawal notice to order confirmation and shipping emails, picking templates by language and destination country and keeping a send log for audits. Store owners configure it once in the admin.

Users

EU-facing Shopify store owners, small cross-border e-commerce teams, and agencies managing stores

MVP

Auto-hook into order confirmation and shipping emails; multilingual terms and withdrawal-form templates; generate a versioned PDF attachment per order and log it; admin view of whether each order was covered; exportable compliance records

Revenue

Monthly subscription tiered by order volume; a basic free tier for small sellers; bulk discounts for agencies by store count

Why now

More small cross-border EU sellers face compliance checks while Shopify's native flow leaves this gap; the scope is small enough for one developer to ship