ProofPack for shipments

Turn packing into a self-proving, timestamped timeline so small sellers can win missing-item disputes

Problem

Small international or vintage sellers face customers claiming an item was missing, yet even with a packing list, airway bill and carrier confirmation that the parcel wasn't opened, they have no packing video to prove it and end up refunding or arguing. Similar return disputes keep recurring, and evidence-gathering is expensive.

Solution

A guided phone packing recorder: scan the order barcode, then scan each listed item into frame, producing a timestamped packing video and item snapshot bound to the order number. When a dispute hits, generate a hash-stamped evidence bundle to share with the marketplace or carrier in one click.

Users

Cross-border micro-sellers, handmade/vintage shop owners, indie retailers shipping higher-value items

MVP

Barcode-triggered recording with per-item checklist matching; auto timestamping and order binding; one-click hash-stamped evidence link; 30-day storage; no carrier API integration

Revenue

Tiered subscription by storage and dispute exports; pay-per-export evidence packages

Why now

Cross-border parcel disputes and marketplace payout rules increasingly hinge on video evidence, while shipping tools only handle labels; phone capture plus light cloud storage makes this cheap to build