Telemetry-Free Feedback

Let privacy-first products hear users without collecting any data

Problem
A developer building an AI conversation saver promised zero telemetry, and now has no idea where users get stuck or why they churn; a feedback form got almost no use beyond an occasional "it's not working." The more a privacy-sensitive product promises not to collect data, the harder it is to get actionable signals.
Solution
An embeddable feedback widget that, on explicit user action, generates a local anonymized usage summary (e.g. how often a feature was opened) and uploads only user-reviewed text and checkboxes with no identifiers. A dashboard clusters feedback into recurring issue tags to help prioritize.
Users
Indie developers and small teams building privacy-sensitive products (notes, encryption, AI chat, health)
MVP
Embeddable feedback modal; locally generated anonymized usage summary with user preview; feedback dashboard with tag clustering; one-click weekly digest export
Revenue
Open-source widget free; hosted dashboard subscription by feedback volume, $9–29/month
Why now
Rising privacy awareness pushes developers to drop telemetry, but few tools balance user trust with product insight; a component-sized product is manageable for one person

Source discussions · 1

  1. Reddit[r/SaaS] How do you collect user feedback if telemetry is not possible?
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