ChargebackKit — Dispute response pack

Turn a first chargeback into a winning response in minutes

Problem

Small sellers hit by a credit card chargeback usually don't know what evidence to submit or how to frame it, so they eat the loss. Community questions keep repeating: does tracking, photos, or a written statement actually help? Is fighting a sub-$50 chargeback worth it?

Solution

A guided form collects order details, tracking, communication, and product photos, then generates a processor-friendly dispute letter, timeline, and evidence pack. It also gives a fight-or-not recommendation based on amount, with notes on common Stripe/Shopify rules.

Users

Small e-commerce sellers on independent stores, Etsy, Shopify, and similar platforms

MVP

Step-by-step evidence collection; generate a standard dispute letter and checklist; amount-based decision tree; PDF export; no auto-submission

Revenue

Per-case fee ($9–19) or small monthly seller subscription; affiliate e-commerce insurance

Why now

Independent e-commerce sellers are growing fast and chargebacks are a frequent, low-ticket pain that currently requires agencies or guesswork