FollowUpHQ small business follow-up reminders
Help small businesses using WhatsApp, spreadsheets, and notes stop missing customer follow-ups
- Problem
- Small businesses manage customers through a mix of WhatsApp, spreadsheets, notes, and memory. A quote goes out, everyone gets busy, and nobody follows up, losing potential customers. A Reddit post introduced CierraFlow for this exact problem, confirming a widespread gap outside traditional CRMs.
- Solution
- A lightweight tool that centralizes customers, sales opportunities, and follow-up tasks. Import from WhatsApp and spreadsheets, automatically remind about pending follow-ups, and show a simple opportunity pipeline.
- Users
- Micro-business owners managing sales via chat and spreadsheets, solo salespeople, service providers like real estate or home improvement
- MVP
- Customer and opportunity entry; follow-up reminders via browser notifications or email; import from CSV and WhatsApp exports; a simple sales pipeline view
- Revenue
- Free tier up to 50 customers; Pro monthly subscription for unlimited customers, team members, and automatic reminders
- Why now
- Small merchants are under-digitized but WhatsApp is ubiquitous, and legacy CRMs are too heavy; indies can ship a minimal alternative fast