Domain Suspension Rescue Kit

Step-by-step appeal and recovery when a registrar or site builder locks your account

Problem

A user transferred a .com domain to Wix and later found the account blocked; support kept demanding photos of a bank card and passport without explaining the block or agreeing to unblock. When a domain, account and site are all tied together, individual site owners often don't know whom to contact or in what order to appeal.

Solution

An interactive checklist tool that generates a step-by-step appeal flow based on the platform and assets involved (domain, email, website), drafts appeal email templates, records a ticket timeline, and flags when to escalate to an ICANN complaint or registrar transfer as a fallback.

Users

Individual site owners, indie developers, small cross-border e-commerce operators

MVP

Guided appeal flows for 5-8 common domain/site-builder platforms; email template generation; ticket timeline and reminders; exportable PDF record; no automatic submission

Revenue

One-time purchase per appeal pack, or annual subscription for template library updates and multi-site management

Why now

Site-building platforms have opaque compliance and increasingly automated bans, leaving small users with little leverage. This knowledge is scattered across forums and support threads, perfect for a solo developer to structure.