Small BusinessProductivitySaaS

ReplyCatcher

A tiny inbox that makes sure every small-business inquiry gets acknowledged.

Problem
Small businesses often miss calls, voicemails and online inquiries, letting ready-to-buy customers walk away. Customers feel ignored and owners lose sales, not from indifference but from being overwhelmed.
Solution
Centralize inquiries from web forms, email and social messages into one inbox; auto-send a single 'we got it, a human will follow up' reply with a status link; send a daily reminder of unanswered leads.
Users
Solo operators and 1–5 person local service businesses such as contractors, cleaners, salons and pet care that live on inbound leads but have no front desk.
MVP
Connect one web form or email; list new inquiries with status labels; send one auto-acknowledgement; one daily reminder email of unanswered leads; manual 'contacted' logging.
Revenue
Free for 20 inquiries per month; subscription at $3–6/month for unlimited and SMS alerts; phone system integration as a paid add-on.
Why now
More customers ask online first, but existing tools are heavy and expensive for micro-businesses. Lightweight form and email automation is now easy for a solo developer.

Source discussions · 1

  1. Reddit[r/smallbusiness] Does anyone actually want new customers anymore? 😂
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