SaaSSecurityWebmasterRiskOps

Abuse Report Vault

Collect evidence and file counter-appeals when fake abuse reports auto-block your site

Problem
Small site owners on Cloudflare and similar platforms get auto-blocked by repeated fake abuse reports built from the same template. Each time, a 'Suspected Malware' warning appears on the homepage and login until human review, cutting off traffic and revenue. Owners have no ready-made appeal packet and can only send repeated emails explaining themselves.
Solution
A server-side read-only agent logs each block event, page, and complaint text; similarity detection flags templated or duplicated reports; and the tool produces a ready-to-submit counter-appeal packet with a timeline, side-by-side comparisons, and site health evidence. It also nudges owners for the domain and certificate details platforms typically ask for.
Users
Indie developers, solo multi-site operators, small teams on Cloudflare/AWS/Akamai managed security
MVP
Connect to Cloudflare and common platform alert/log webhooks; detect duplicate complaint text via similarity; generate a PDF/email counter-appeal packet; dashboard for tracking appeal status
Revenue
SaaS subscription ($9–$29/mo by number of sites); one-off appeal packet purchase; revenue share via Cloudflare partner ecosystem
Why now
Managed security platforms push all review to automation, so false-positive blocks on small sites are rising, but big vendors will not build counter-appeal tooling for small customers; a platform-agnostic middle layer is fair game for an indie

Source discussions · 1

  1. Hacker NewsAsk HN: Fake abuse reports keep auto-blocking my site on Cloudflare1↑ 0
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